Posts Tagged ‘employee engagement’
The One Practice That Changes How Your Team Shows Up
Before people perform, before they exceed expectations, before they become remarkable — they need to feel seen. Because recognition isn’t just a nice-to-have. It’s the foundation of trust, engagement, and performance. When people feel seen and valued, they show up differently — with more confidence, ownership, and commitment. And the data backs this up. According…
Read MoreRecognition-First Leadership: Why Building People Builds Everything Else
How Marcus Allen models recognition-first leadership — and why “giving more than you take” is the only sustainable way to lead Some leaders chase results. Others build people — and the results follow. When I spoke with Marcus Allen, what struck me immediately wasn’t just his credibility (13 years as CEO of Big Brothers Big…
Read MoreThe Secret to Keeping Great People? Help Them Grow
We all want to activate the remarkable in our people — to see them soar, perform at their best, and stay engaged. But here’s the truth: none of that happens without growth.
I was talking to Michele Corsini at Comcast in preparing to speak at the WICT Network National Leadership Conference on October 19, and she told me a story that perfectly captures this.
When Michele was just 26, she was asked to automate subscriber reporting for Comcast’s finance division. One small issue: she didn’t speak “finance.” But her leaders saw potential. They gave her a seat at the table, mentored her through the learning curves, and trusted her to figure it out.
That trust changed everything. Michele went on to build Comcast’s first automated subscriber reporting system — the foundation for its national data warehouse. More importantly, she learned a lesson that shaped her entire career:
“With the right support and perseverance, you can do anything.”
Read MoreWhen Success Feels Like Fraud: How to Recognize and Reverse Self-Doubt
Picture this. You’re standing on stage, applause thundering in your ears, clutching the award you’ve dreamed about for years. Or maybe you’ve just opened the email confirming your big promotion, the one that launches you into a whole new league. You should be soaring… but instead, a small voice in your head whispers:
“Do you really deserve this? What if they find out you’re not as good as they think?”
If that sounds familiar, you’re not alone. Maybe your moment looked different—
The client win that made your quarter.
The industry spotlight on your work.
The day your boss told you, “We can’t imagine this team without you.”
These are supposed to be pinnacle moments. And yet, for many of us, they’re shadowed by a surge of self-doubt.
Read MoreThe 7 Steps to Recognition-First Leadership: How to Activate the Remarkable in Your Team
Let’s face it: most people feel unseen at work. According to Gallup’s 2025 State of the Global Workforce Report, a staggering 69% of employees in the U.S. are not engaged — a 7% increase over 2024. That lack of recognition isn’t just a feel-good issue — it’s a performance problem. Disengaged employees cost organizations in…
Read MoreWhen to Stop Apologizing with Shira Miller
When to Stop Apologizing with Shira Miller Shira Miller on I Wish They Knew podcast When does an apology actually make things worse instead of right? In Episode 219, Shira Miller discuss the detrimental effects of “apology speak” in our personal and professional interactions and help us know when to stop apologizing. We discuss ways…
Read MoreBreak the Cycle of Unnecessary Apologies
Break the Cycle of Unnecessary Apologies Shira Miller on Aim 4U Ladies Podcast on how to Break the Cycle of Unnecessary Apologies In this episode, Sophia has Shira Miller join her to discuss the trap of over-apologizing, particularly among women. Shira shares her journey from a life of constant apology to a confident stand against…
Read MorePut Your People First: The Power of Recognition-First Leadership
When I was growing up, a popular show for young kids called Romper Room was a constant source of disappointment. The perky 1970’s era host would take out a “magic mirror” and start naming all of the kids she could see out there in the viewing audience – like Tommy, Jennifer, Rachel, Margaret or John.…
Read MoreShira Miller on How to Be Awesome at Your Job
How — and Why — to Stop Overapologizing Shira Miller on the podcast How to Be Awesome at Your Job reveals the harmful effects of overapologizing—and shares powerful advice for owning your greatness. — YOU’LL LEARN — 1) How overapologizing hurts you personally and professionally 2) Five steps to stop unnecessary apologies 3) How to…
Read MoreWhy using people’s names can jumpstart employee engagement & business results
This past weekend, I was approaching the last sprint in an intense spin class when my energy started flagging. Some women might glow, but I was a sweaty, endorphin-happy mess from the previous 43 minutes of climbs, jumps and all-out high heart rate hijinks. Was ready to start winding down when the instructor, Bejay, name-checked me and…
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