The Secret to Keeping Great People? Help Them Grow

We all want to activate the remarkable in our people — to see them soar, perform at their best, and stay engaged. But here’s the truth: none of that happens without growth.

I was talking to Michele Corsini at Comcast in preparing to speak at the WICT Network National Leadership Conference on October 19, and she told me a story that perfectly captures this.

When Michele was just 26, she was asked to automate subscriber reporting for Comcast’s finance division. One small issue: she didn’t speak “finance.” But her leaders saw potential. They gave her a seat at the table, mentored her through the learning curves, and trusted her to figure it out.

That trust changed everything. Michele went on to build Comcast’s first automated subscriber reporting system — the foundation for its national data warehouse. More importantly, she learned a lesson that shaped her entire career:

“With the right support and perseverance, you can do anything.”

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