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If you are serious about bowling, you probably don’t want me on your team. Haven’t bowled in two decades and even then, didn’t score much higher than the typical highway speed limit. But in the name of team building, I went to an upscale bowling alley with a great group of co-workers in town for…

Before traveling to a foreign country, I learn the local phrase for “thank you.” Taking that simple step inevitably leads to great service, whether I’m trying to find the nearest Pilates class, attempt not to look like a dork (too late for that) while sight-seeing or  convince a chef to make the perfect egg white…

Whether Madonna sang about it, or the First Amendment to the U.S. Constitution guaranteed it, the freedom to express yourself resonates deeply with many of us. Like my 77-year-old mom, who laces her texts with pink hearts and kissy emoticons to express love or my buddies Rich and John, whose Halloween party costumes – ranging…

In developing business communications, I often quote thought leaders like Albert Einstein, Jack Welch and Sheryl Sandberg. My all-time personal favorite quote  though comes right out of the mouth of Carrie Bradshaw during the final episode of Sex & the City – “The most exciting, challenging and significant relationship of all is the one you…

Ever had a brilliant idea or insight, only to get so lost in the swell of daily life – an impending work deadline, hungry kids, trying on 14 versions of little black dresses to find one that actually looks good for your high school reunion – that it slowly trickles out of your memory before…